Return Policy
We have a 30-day return policy for most items, which means you have 30 days after receiving your item to request a return.
Food Items - Final Sale
Please note: Due to the nature of our products, we cannot accept returns or exchanges on nuts or any other food items. All food items are considered final sale once delivered.
Exceptions for Damaged or Incorrect Items
We will accept returns only if:
- Your item was damaged during delivery
- You received the wrong item
In these cases, please contact us within 24 hours of delivery at admin@nuthouse.org.uk with clear photos of the issue.
Eligible Returns (Non-Food Items)
To be eligible for a return on non-food items, your item must be:
- In the same condition that you received it
- Unworn or unused
- With tags attached
- In its original packaging
How to Start a Return
To start a return for eligible items, please contact us at admin@nuthouse.org.uk
If you have any questions about our return policy, please don't hesitate to contact us.